1. What is your return policy?

We offer a 30-day return period for products in their original, unopened packaging.
Please note that larger products such as desks and chairs must remain unopened to qualify for a return.
Smaller accessories may be returned if they are unused and include all original packaging.
Contact us for return instructions. For further information regarding our return & refund policy, click here.

2. How long does shipping take?

Shipping within the EU generally takes 3–10 business days. You can track your shipment using the link provided after your order has been processed.

3. Do you offer warranties?

Yes, our products come with a 2–10 year warranty depending on the item. Specific warranty details are listed on each product page.

How can I contact customer service?

You can reach us at support@ergolyx.com or via our contact page.

5. Do you ship internationally?
We currently ship only within the European Union (EU).